Curriculum Vitae


PhD, Information Studies – University of Toronto (2019 – Present, supervised by Professor Kelly Lyons)

Master of Information (MI), Knowledge Management & Information Management – University of Toronto (2014 – 2016)

Honours Bachelor of Arts (HBA), English specialist, Writing & Rhetoric minor – University of Toronto (2007 – 2014)

Honours & Awards

2021-2024: Joseph-Armand Bombardier Canada Graduate Scholarship – Doctoral

2021-2022: Ontario Graduate Scholarship (Declined offer of award)

2020-2021 & 2019-2020: Ontario Graduate Scholarship

2022, 2021, 2020, & 2019: Faculty of Information Excellence Award

2016: Ontario Library Association Anniversary Prize

2016: Letter of Achievement – Beta Phi Mu, the International Library and Information Studies Honor Society

2015: ARMA Toronto Chapter Award

2014: Samuel James Stubbs Award

2014 & 2010: Norma Epstein Foundation Award in Creative Writing

Service & Activities

Founding Member, Working Group on “Gender Equality in Digital Economies and the Environment” at AI on a Social Mission 2022 (November 16-17, 2022)

ReviewerAI and Ethics and AI & Society (2022)

Mentor, iSchool Research Mentorship Program (2021 – 2022)

Workshop Co-organizer, “How has COVID-19 changed the development and adoption of data science across firms and industries?” at IBM EVOKE x CASCON 2020 (November 10-13, 2020)

Conference Co-organizerEI4AI: Ethical Innovation for Artificial Intelligence, University of Toronto and University College London (July 27-28, 2020)

Co-convener, The Ends of the Worlds reading group at the McLuhan Centre for Culture and Technology (2020 – 2021)

Editor-in-Chief, The iJournal (2015 – 2016)

Associate Editor, IDIOM: English Undergraduate Academic Journal (2013 – 2014)

Associate Editor, University College Review (2012 – 2013)

Member of Beta Phi Mu, the International Library and Information Studies Honor Society


Customer Development – MaRS Discovery District (2019)

Exploratory Data Analysis – Johns Hopkins University (2015)

Getting and Cleaning Data – Johns Hopkins University (2015)

Work Experience

Visit me on LinkedIn for more details about my work experience.

Teaching Assistant, University of Toronto

  • Fall 2022 – INF2176: Information Management in Organizations – Models & Platforms
  • Spring 2022 – INF2210: Human Values in Data Science
  • Fall 2019 – INF1003: Information Systems, Services, & Design

Research Assistant, University of Toronto – SSHRC-funded Seeking and Avoiding Information in a Risky World Project with Professor Chun Wei Choo (2020-2021)

Strategic Advisor, ResearchAI (2019)

National Director, ResearchAI (2019)

Research & Information Strategy Associate, Toronto Metropolitan University (2018-2019)

Digital Transformation Consultant, freelance (2017-2018)

Freedom of Information Analyst, Ontario Ministry of the Environment, Conservation, and Parks (2016-2017)

Information Management Intern, Legislative Assembly of Ontario (2016)

Research Intern, Institute for Citizen-Centred Service (2015)


Peer-Reviewed Journal Articles
  • Attard-Frost, B., De los Ríos, A., & Walters, D. R. (2022). The ethics of AI business practices: A review of 47 AI ethics guidelines. AI and Ethics.
  • Frost, R B. (2020). Emerging national artificial intelligence innovation systems in Canada and China: Strategic governance and institutional evolution. SPACES Online: Spatial Aspects Concerning Economic Structures, 16(1).
  • Frost, R. & Lyons, K. (2017). Service systems analysis methods and components: A systematic literature review. Service Science, 9(3), 219-234.
  • Frost, R. B. & Choo, C. W. (2017). Revisiting the information audit: A systematic literature review and synthesis. International Journal of Information Management, 37(1), 1380-1390.
Peer-Reviewed Book Chapters
  • Attard-Frost, B. (2022). Queering intelligence: A theory of intelligence as performance and a critique of individual and artificial intelligence. In M. Klipphahn-Karge, A.-K. Koster, & S. Morais dos Santos Bruss (Eds.), Queere KI: Zum Coming-out smarter Maschinen (137-158). transcript Verlag (English version forthcoming in Queer Reflections on AI: Uncertain Intelligences, Routledge).
  • Attard-Frost, B. (2022). Public service, public-as-a-service, and public self-service. In A. Brandusescu & J. Reia (Eds.), AI in the City: Building Civic Engagement and Public Trust. (42-44). Centre for Interdisciplinary Research on Montreal, McGill University
  • Frost, R. B., Cheng, M., & Lyons, K. (2019). A multilayer framework for service system analysis. In P. P. Maglio, C. A. Kieliszewski, J. C. Spohrer, K. Lyons, L. Patricio, & Y. Sawatani (Eds.), Handbook of Service Science, Volume II (285-306). Springer.
Research Reports
  • Bower, C. & Frost, R. (2018). Employment Sector Council’s Common Assessment Process: A case study of a collaborative community approach to service delivery, access, and excellence. Toronto: Ontario Centre for Workforce Innovation.
  • Bailey, S. K. & Frost, R. (2018). Intergenerational healing and growth: A case study of the Aboriginal Skills Advancement Program. Toronto: Ontario Centre for Workforce Innovation.
  • Blome, T. (2023, February 27). ChatGPT und Bard: Search Wars, Episode zwei. Der Freitag. (Author requested and published my comments on AI ethics & regulation).
  • CBC News: The National (2022, December 11). Ethical concerns about popular AI-generated art portraits. CBC News. (Interviewed as part of a story about the ethics of AI art).
  • Balakrishnan, A. (2022, November 24). The Vector Institute at five. The Logic. (Author requested and published my comments on Canada’s AI governance approach).
  • Weaver, J. (2022, October 22). Technology has upended how art is created and consumed. Is that a good thing? CBC News. (Author requested and published my comments on the ethics and regulation of AI art).
  • Attard-Frost, B. (2022, September 22). Comments on the 3rd Review of the Directive on Automated Decision-making.
  • Attard-Frost, B. (2022, February 21). Once a promising leader, Canada’s artificial-intelligence strategy is now a fragmented laggard. The Globe and Mail.


Academic Conferences
  • Attard-Frost, B. (2022, June 16-17). The new ontologies of AI: A dilemma for AI governance. Hype, Hyper, or Over-hyped? A Student Symposium on Critical AI Studies in Canada, Concordia University.
  • Frost, R B. (2021, June 21-22). Intelligence as performance. Queer AI: On the Coming Out of Smart Machines, Technische Universität Dresden.
  • Frost, R B. (2020, October 22). AI governance systems: Ontological explorations in the Canadian context. CAIS 2020, Canadian Association for Information Science.
  • Frost, R. B., De los Rios, A. F., & Walters, D. R. (2020, July 27-28). Business practices and political economy in the AI ethics literature. EI4AI: Ethical Innovation for Artificial Intelligence, University of Toronto and University College London.
  • Frost, R. B. (2020, June 2-5). Mystical boxes, mechanical horrors, and crises of control: A history of AI governance. Canadian Communication Association Conference, London, ON. (Conference cancelled due to COVID-19)
  • Frost, R. B. (2020, April 30-May 2). The queer æffects of information. “What is Information?” Conference, University of Oregon, Portland, OR, United States. (Unable to attend due to COVID-19)
  • Frost, R. (2016, March 18 – 19). iVal: An information evaluation framework for knowledge workers. 2016 iSchool Student Conference, University of Toronto. Proceedings published in The iJournal, 1(2).
Policy Workshops
  • Attard-Frost, B. (2022, November 16). The ethics of AI value chains: Implications for gender equality and the environment. Roundtable on Gender Equality in Digital Economies and the Environment. AI on a Social Mission 2022.
  • Attard-Frost, B. (2022, October 19). AI governance and worker protections in Canada. Workshop: Proposal for an ILO Policy Observatory on Work in the Digital Economy. International Labour Organization.
Professional Development Seminars
  • Attard-Frost, B. (2022, December 6). The ethics of AI value chains: Implications for policy & practice. AI Ethics Speaker Series. Canada Revenue Agency: Research & Innovation Lab Directorate.


Last updated February 27, 2023